KSRTC The system of buying tickets through mobile phone inside the bus will be delayed. A system has been set up to buy tickets by transferring money inside the bus through the ‘PhonePay’ app. The inauguration scheduled for 28th of last month was postponed due to technical problems. The online system was prepared as a part of the startup initiative.
KSRTC also limits online payment in running buses. Inconsistencies with the accounting system also set back the project. It was decided to accept the ticket money by scanning the QR code inside the bus. The current practice is that the revenue from each bus is paid to the conductor depots at the end of duty.
It will be included in the conductor’s account while receiving the payment online. For this it was decided to receive the money into a centralized account and inform the conductor about the receipt of the amount. But how to communicate the information became a challenge. Can’t send message to ticket machine.
SMS to conductor’s mobile phone Sending is another way. This will have to include the information of conductors of each bus online. If the conductor needs to be changed just before the departure of the bus, the mobile number provided online will also have to be changed. SMS due to technical problem If there is a delay, there is a possibility of an argument between the conductor and the passengers.
It is not practical to have a speaker in the bus to announce payment information like in shops. More than 3800 buses are plying. It is not possible to identify the payment from which bus. There are also incidents of fraud due to irregularity in the QR code. Phonepay system will be ready only after solving such problems.
